| Q: |
How much of The Record and Herald News content is available on your site? |
| A: |
All stories written by staff writers are posted on our Web site. Although a good portion of other print content is available online at Northjersey.com, there are features, such as coupons and the mini pages, that cannot be obtained online. |
| Q: |
Are there any additional features available on Northjersey.com that we cannot find in the paper? |
| A: |
Northjersey.com periodically offers contests, polls and other services that are not found in our newspapers. |
| Q: |
How do I place a Classifieds ad on-line? in print? in both? |
| A: |
A customer may place a classified ad by calling our Advertising department. They can assist you in placing your ad either online or in print or in both. In the future we hope to be able to accept ads through the internet. |
|
Q: | My bookmarks to pages on your site no longer work. Is your site broken? |
| A: |
No. The switch to our new servers and database-driven content has forced us to make some changes in our URLs. If you are unable to locate your favorite Northjersey.com locations in our navigation rail, please visit our site map to explore all Northjersey.com has to offer. |
|
Q: | The obituary section is located under the "News" section of your site, but where are death notices located? |
| A: |
Death Notices are located in the Classifieds.
1) Click on the Classified link on the homepage: http://classifieds.northjersey.com
2) Click on the Death Notices link. It is the last subcategory on the right.
|
| Q: |
Is there a way to get the day's top headlines via e-mail? |
| A: |
Currently, Northjersey.com does not offer this service; however, it is something that we are considering in the future. |
| Q: |
What is Legacy.com and how is it affiliated with Northjersey.com? |
| A: |
Legacy.com provides online memorial services. It enables friends and family to view and contribute to guest books. Legacy.com is an added service. |
| Q: |
How can I access newspaper archives? Are the classified ads archived? |
| A: |
We are in the process of developing an extensive archive database for our papers that will be available online. Classified archives will not be available online. You will need to obtain a hardcopy of the newspaper that featured the advertisement.
|
| Q: |
Do you offer activities and/or listings for Singles? |
| A: |
Currently, we do not organize events for Singles, although we do run weekly articles on singles events in the area. |
| Q: |
How do I get a copy of the Ground Zero photograph? |
| A: |
For information concerning the Ground Zero Spirit photograph of the three firefighters raising the flag at the site of the World Trade Center, including how to obtain a copy, please e-mail groundzerospirit@northjersey.com or visit www.groundzerospirit.org |
| Q: |
How can I obtain a Death Notice that was previously printed? |
| A: |
Death Notices are available online for seven days after newspaper publication. To obtain a copy of a death notice after the seven-day period, you will need to obtain a hardcopy of the newspaper that the notice was features in. |
| Q: |
Where do I send letters to the editor? |
| A: |
Please visit our contact us page for complete information on contacting the editors of The Record or Herald News. |
| Q: |
How do I submit a news tip? |
| A: |
News tips may be submitted to our news divisions by e-mail or telephone. Please visit our contact us page for complete information. |
| Q: |
How can I get a copy of a picture that was printed in the newspaper or posted to Northjersey.com? |
| A: |
To purchase a color reprint of photographs taken by staff photographers and published in either The Record or Herald News, telephone (201) 646-4064. Reprints cost $25.00 for the first print and $10.00 for any additional print of the same photograph, ordered at the same time. Associated Press and freelance photographs are not available for purchase. Images appearing on www.northjersey.com are not available for purchase. |
| Q: |
Can I link to a story on your site? |
| A: |
While linking to our site is permitted, we do not allow our material to be captured in frames or to be displayed on pages containing third-party advertising. For specific information, please refer to our copyright page. For permission to reprint a Record or Herald News article appearing on www.northjersey.com, please contact North Jersey Media Group's permissions department: library@northjersey.com. We cannot grant permission to reprint syndicated or news service material. |
| Q: |
Where can I find contact information for North Jersey Media Group? |
| A: |
Contact information may be found by clicking on the following link:
www.njmg.com |
| Q: |
What is a cookie? |
| A: |
Cookies are a set of data that a Web site uses to stimulate a continuous connection to that site. Cookies contain only information that a user allows and they cannot be used to spy or infiltrate a user's personal information. |
| Q: |
How do I enable my browser to accept cookies? |
| A: |
In Internet Explorer
1. Select "Tools" from the tool bar
2. Select "Internet Options"
3. Click on "Privacy" Tab
4. Slide verticle bar to set a security level (Medium is default)
In Netscape
1. Select "Edit" from the tool bar
2. Select "Preferences"
3. Click on "Privacy & Security"
4. Click on "Cookies"
5. Check on "Enable all cookies" |
| Q: |
When I use the search feature in Classifieds, why does it return 0 searches? |
| A: |
Since the online classifieds is using the same data that is prepared for print material, there is a possibility that when the data is exported to the online classifieds, all the typographic and misspelling will also come into the system. The system will try its best to match those mistakes. |
| Q: |
When I search through Classifieds and click on the "View Selected Ads" feature, the ads that I have selected do not appear. Why does this happen? |
| A: |
In most cases, your browser does not have its cookies function turned on. Please refer to question 1 and 2 to find out how to turn this function on. |
| Q: |
Is there any way that I can search through the Classifieds by typing in a keyword? |
| A: |
Yes, you can use our quick seach section, which provides you with a search box that you can put in your keywords separated by a space.
Furthermore, you can also enhance your search by checking on All or Any or Exact Phrase.
All -> match all keywords
Any -> match any keyword
Exact Phrase -> match all the keywords exactly the way they are |
| Q: |
Do the classifieds show ads from all of the papers or only from The Record? |
| A: |
Classifieds show all advertisements from all the newspapers under North Jersey Media Group Inc. You can search by newspaper in our quick search section. In the "by product" pulldown menu, you just select a newspaper that you want to search in. |
| Q: |
What happened to the "Notify Me" option and will it return? |
| A: |
The "Notify Me" option will be added to classifieds early this year. We have finished programming this option and are in the process of testing and refining the product. |
| Q: |
How can I search the Classifieds by date? |
| A: |
You can use the "by published date" pulldown menu in our quick search section. |
| Q: |
Can I locate a listing under Death Notices using the Quick Search feature? |
| A: |
Yes, under the "by category" pulldown menu in quick search, you can select any category. |
Local News
